The Upstream team is excited to welcome Joshen Abreu-Fernandez to our team as an Onboarding Specialist to help support new Collectives.
Joshen is a CX and customer support expert, with over four years of experience in tech support & troubleshooting.
Based out of the Bronx, New York, Joshen graduated from Monroe College with a degree in Computer Information Systems.
One of Joshen’s claims to fame is co-founding “Waterfight NYC,” an enormous event with 64,000+ RSVPs that was featured on NBC News & NY Daily News. We’re excited for Joshen to bring the fun to Upstream.
Joshen has extensive experience in platform onboarding, managing partner relationships, and ensuring user satisfaction. His strategic and technical skillset will be a major asset to Upstream.
Join us in welcoming Joshen as Onboarding Specialist!
If you are interested in joining our team — please email us at [email protected]